Contact Relationship
Customer Type
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Consumer
Pool Professional
Reason for Inquiry
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Product Service or Repair
Product Feedback
General Inquiry
Product Service or Repair
Parts Order Request
Product Feedback
General Inquiry
Customer's Information
First Name
Last Name
Email Address
Verify Email Address
Mobile Phone Number
Case Origin Override
Your Address
Business Name
Street Address Lookup
Apt / Ste
Postal Code
City
Province
Country
Product Details
Product Model/SKU
You may find the Model number either on your Service & Installation Manual, or on the tag attached to the product, as shown below:
x
Serial Number
Purchase From
Date of Purchase
Installed By
Date of Installation
Comments
Has the customer attempted to contact your Seller or Installer for assistance?
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Yes
No
Escalated case?
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No
Yes